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Frequently Asked Questions
How long does it take to get started?
We offer a white glove onboarding process that makes getting started easy. You provide us with your forms, scripts, and business info and we customize your agent to fit your brand.
Can I use your system with my current CRM?
Our technology integrates with major CRM systems and most likely we can establish a connection to your CRM and calendar for seamless integration.
What type of voice options do I have?
We have hundreds of male and female voice options available to meet your needs. Dialect is customizable, and our agents are multi-lingual if necessary.
Can I just use MyNINA to answer after hours?
Our system is very flexible. You receive a local area number with your agent and can forward calls to MyNINA whenever you want.
How will the AI assistant know what to say?
When we onboard your company, all pertinent business information is collected and we train the agent on what to say- and restrict to your needs. An agent will never give a quote or say anything that's not pre-programmed and approved by you!
How will I receive call notifications?
We can set the system up to send you text and email notifications when MyNINA answers a call. You will have access to call summaries and full transcripts as well as full call recordings.
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