"Our business reached a point where the calls became overwhelming. Between helping tenants, booking showings, service calls, and owner inquiries we just couldn't keep up with the constant phone traffic. Important calls were being missed, and that meant lost opportunities. Since we started using Nina, everything changed. She answers every call, filters and forwards the important ones, captures new leads, and even sends full call transcripts for quick review. In this business, if you don’t manage your calendar and catch every lead, you lose money. This helps us be more organized, responsive, and focused on what we do best - serving our clients."